Terms of Service
Read Crakey’s pre-launch marketplace use rules, account responsibilities, product restrictions and transaction limits.
Pre-launch release: checkout, payments, payouts and external email are disabled. Use designated test accounts and synthetic documents only. These pages explain this release; they do not announce a public launch.
Scope and launch status
These pre-launch use rules describe this release and its marketplace restrictions. They do not create an enabled purchase or payout service. The final contracting entity, address, effective date and complete launch agreement require business and legal approval before public launch. No mandatory consumer right is waived by this information.
Accounts and responsible use
Use Crakey only if you are at least 18. Provide accurate account information, keep your credentials private and do not impersonate another person, evade account restrictions or use duplicate accounts for abuse. Purchasing requires an account; guest checkout is not supported. Do not compromise the service, harass users, manipulate reviews or ask others to pay outside Crakey.
Seller and product responsibilities
A seller must own the product or have permission to sell it, disclose relevant limitations and deliver what the listing describes. Seller verification and listing approval are separate requirements. Do not list stolen, counterfeit, compromised or otherwise prohibited products. Category approval does not override publisher restrictions or applicable law.
Orders, fees and Crakey Protection
Checkout and payments are disabled. For an eligible funded order in the supported workflow, payment confirmation, delivery, buyer confirmation and dispute status control the outcome. A payment screenshot or return to a webpage is not proof of funding. Off-platform payments are outside Crakey Protection. Fees and provider costs must be disclosed for an enabled service; no price is inferred from an old draft.
Restrictions, availability and concerns
Authorized staff can suspend accounts and moderate listings or resolve eligible disputes using the application’s permission controls. Fraud, false verification evidence and prohibited listings can lead to restrictions. Service availability, live assistance, delivery time and dispute outcomes are not guaranteed. Existing order concerns belong in the order conversation and, where eligible, its dispute action. General complaints and appeals need an approved support channel before launch.